Creating Connections that Matter

We have a depth of expertise to draw on throughout our network of offices.

Over years of working with a wide variety of clients across a broad array of markets and sectors, we have developed a robust and effective model to help our clients build social capital into their business.

For 40 years we have believed that transparency and an open relationship with all stakeholders results in better outcomes for business, governments and society.

We are well qualified to provide independence of thought and operational context for our clients. We deliver compelling and purposeful communications for the market, investors, customers, employees, regulators and the communities within which our clients operate.

Our expertise

Market monitoring

We continually monitor and evaluate to ensure we are fully informed of market and sector dynamics. This ongoing market intelligence helps ensure we have an in-depth understanding of the broader context – including regulatory, political and competitor environments – in which your business operates and how to communicate with relevance and impact.

Contextual analysis

We can help identify and prioritise the internal and external forces that will have the highest degree of influence and impact over your business success – either helping to drive your agenda forward, or holding you back. Then we can pin-point areas that need further attention and strategies to overcome obstacles and propel your business forward.

Social capital diagnostic

We look at the social capital indicators within a business as a guide as to where the opportunities are for improvement. Applying our experience across multiple geographies and sectors over 40 years we have come to understand that when certain factors are present within the leadership and culture, the organisation is better set up to build social capital with its stakeholders.

Stakeholder engagement

Today shareholders, investors, partners and regulators want more transparency. We help organisations understand market expectations. We articulate your purpose, share your values, explain your strategy and your ESG commitments, and most importantly, help you report your performance. Whether preparing for a trade sale, IPO, capital raising or major transaction, we make sense of complex financials challenges so everyone can see the value you bring and understand your strengths, performance and potential.

Government relations and advocacy

To ensure sustainable business success it is imperative to understand the political and regulatory environment in which you operate. In any sector, government, regulators and other political actors have a say in how business is done. It's increasingly important to accurately anticipate legislative and regulatory change and contribute constructively to policy discussions. We leverage decades of experience to help clients successfully navigate some of the most intractable public affairs issues across the diverse markets of Asia-Pacific. We provide public policy reports and monitoring, stakeholder insights and analysis, and develop and execute strategies to help build support for a position.

Sustainability and ESG

How organisations choose to operate has a large and lasting impact on reputation. The expectations of employees, customers, and investors have never been higher. We help guide our clients to communicate their sustainability and environmental, social and governance (ESG) commitments. We help them define and articulate their purpose-narrative, their values, their commitments alongside their business strategy. Our work includes developing ESG commitments, sustainability charters and reports; stakeholder engagement; thought leadership; and partnerships and advocacy.

Financial communication

Today shareholders, investors, partners and regulators want more transparency. We help organisations understand market expectations. We articulate your purpose, share your values, explain your strategy and your ESG commitments, and most importantly, help you report your performance. Whether preparing for a trade sale, IPO, capital raising or major transaction, we make sense of complex financials challenges so everyone can see the value you bring and understand your strengths, performance and potential.

Crisis management

While we can’t promise to predict the unexpected or the unforeseen, we can help you plan for how to react if or when it happens. In today's volatile, complex, and ambiguous world, it is often not the crisis itself, but the way we react to a crisis that can make or break reputations. All senior members of our team are experienced crisis communications advisors, who can help identify potential risks, create issues management and crisis mitigation plans that prepare business for both the best and the worst the world presents. We have experience across natural disasters, workplace incidents, cyber security, food security and safety and aviation.

Sector exploration

With specialised expertise in agritech, aviation, banking, education, energy, healthcare, fintech, food and fibre, logistics, shipping, science, technology, travel and tourism, we have a wealth of knowledge about how to navigate the unique challenges and opportunities businesses face when operating in these dynamic sectors.